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Non-Verbal Communication Skills
About Course
Effective communication isn't always about the words you speak. It's about the unspoken language—the subtle cues and signals that can make or break your interactions with clients, customers, colleagues, employees, suppliers or partners. This course is your gateway to grasping the art of non-verbal communication, a skill that transcends language barriers and empowers you to build trust, resolve conflicts, and foster lasting connections with your stakeholders. Whether you're in employment, starting your small business, or being self-employed, join us on a journey where you'll discover the profound impact of your body language, facial expressions, vocal tone, and personal space management. Unlock the power of non-verbal communication to elevate your career to new heights of success
What I will learn?
- • Overcoming Language Barriers
- • Enhanced Confidence
- • Tailored Skills
- • Building Trust
- • Conflict Resolution
- • Creating Impressions
- • Meaningful Connections
- • Cross-cultural Insights
- • Strengthening Leadership
- • Enhancing client/ Customer Relations
Course Curriculum
Module 1: Fundamentals of Non-Verbal Communication
In the dynamic world of employment or self-employment, where every interaction holds significance, non-verbal communication emerges as a silent yet powerful force. It's the language of gestures, expressions, and postures that often communicates more effectively than words alone. This module is describes the essential foundations of non-verbal communication. You may explore the vital importance of non-verbal cues in your career, simplify complex concepts with examples, and equip you with the skills to gain confidence through non-verbal communication.
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Understanding the Importance of Non-Verbal Cues in your job or business
00:00 -
Simplifying Non-Verbal Concepts with Relatable Examples
00:00 -
Gaining Confidence through Non-Verbal Communication
00:00 -
Different types of non-verbal communications
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Non-Verbal Analysis
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Confidence Booster
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QUIZ: True or False
Module 2: Understanding Body Language
In the journey of job or business success, understanding body language is like having a secret map to navigate the diverse terrains of interaction environment. This module is your guide to decoding body language in everyday interaction scenarios, gaining practical tips to convey assurance, building self-confidence through positive body language, and navigating facial expressions specific to job or business context.
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Different types of Body Languages
00:00 -
Reading Body Language Cues
00:00 -
Understanding facial expressions
00:00 -
Interpreting Posture and Gestures
00:00 -
Decoding Body Language in Everyday Job or Business Scenarios
00:00 -
Practical Tips for Conveying Assurance, Even with Limited Education
00:00 -
Building Self-Confidence through Positive Body Language
00:00 -
Navigating Facial Expressions
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Body Language Observation
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Confidence-Boosting Practice
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QUIZ: True or False
Module 3: Expressions and Connections
In jobs and businesses, where diverse backgrounds and languages intersect, learning non-verbal communication becomes a global force. This module deals into some practical stories of successful communication despite language barriers, confidence-boosting techniques through facial expressions, harnessing the potential of your non-verbal to verbal communications, and crafting a strong presence with non-verbal skills.
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Understanding Emotions and Their Expressions
00:00 -
Recognizing Emotional Cues
00:00 -
Importance of Empathy in Business/ Professional Communication
00:00 -
Stories of Successful Communication despite Language Barriers
00:00 -
Confidence-Boosting Techniques through Facial Expressions
00:00 -
Harnessing the Potential of Your Non-Verbal to Verbal Communications
00:00 -
Crafting a Strong Presence with Non-Verbal Skills
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Non-Verbal Connection Analysis
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Elevating Your Presence
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QUIZ: True or False
Module 4: Vocal Power and Personal Space
In your job or business, your voice and understanding of personal space can be challenging assets. This module explores gaining confidence in spoken interactions, understanding personal space dynamics in your clients/ customers, and non-verbal approaches to create comfort in business dealings or interactions.
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Vocal Tone, Pitch and Using Voice Modulation Effectively
00:00 -
Understanding Personal Space and Maintaining Respectful Distance in Professional Communication
00:00 -
Gaining Confidence in Spoken Interactions
00:00 -
Understanding Personal Space Dynamics in Your Customers
00:00 -
Non-Verbal Approaches to Create Comfort in Discussions and Dealings
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Personal Space Observation
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Vocal Confidence Practice
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Quiz: True or False
Module 5: Effective Presentations and Conflict Resolution
In employment or self-employment, the ability to make effective presentations and navigate conflicts is invaluable. This module explores basics of elevating your presentation skills through non-verbal means, overcoming language barriers with impactful non-verbal communication, cultivating confidence in business pitches, confidence-building in conflict management, and resolving conflicts and disputes with non-verbal techniques.
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Non-Verbal Aspects of Effective Presentations and Public Speaking
00:00 -
Strategies for Conflict Resolution and Handling Difficult Situations with Non-Verbal Communication
00:00 -
Elevating Your Demonstration Skills through Non-Verbal Means
00:00 -
Overcoming Language Barriers with Impactful Non-Verbal Communication
00:00 -
Cultivating Confidence in Job roles/ Business Pitches
00:00 -
Confidence-Building in Conflict Management
00:00 -
Resolving Conflicts and Disputes with Non-Verbal Techniques
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Impactful Presentation Practice
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Conflict Resolution Simulation
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Quiz: True or False
Module 6: Building Strong Business Bonds and Cultural Sensitivity
Building robust business relationships is the foundation of success in any job or micro enterprises. This module explores strengthening relationships through non-verbal cues, networking strategies tailored for your profile, fostering confidence in lasting business connections, and understanding cultural nuances in non-verbal cues.
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Importance of Building Business Bonds and Cultural Sensitivity in Communication
00:00 -
Strengthening Relationships through Non-Verbal Cues
00:00 -
Networking Strategies Tailored for Your Profile
00:00 -
Fostering Confidence in Lasting Business Connections
00:00 -
Understanding Cultural Nuances in Non-Verbal Cues
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Cross-Cultural Communication Analysis
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Networking Plan
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Quiz: True or False
Module 7: Adapting to Different Stakeholders and Negotiation Skills
In different businesses or job profiles, adapting non-verbal communication to different stakeholders and learning negotiation skills are indispensable. This module explores tailoring non-verbal communication for various stakeholders (e.g., clients, customers, suppliers, partners, employees, colleagues etc.), practical strategies to convey professionalism and trust, enhancing self-assuredness in diverse interactions, and effective negotiation techniques through non-verbal means.
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Understanding Stakeholder Communication
00:00 -
Tailoring Non-Verbal Communication for Various Stakeholders
00:00 -
Practical Strategies to Convey Professionalism and Trust
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Enhancing Self-Assuredness in Diverse Interactions
00:00 -
Negotiation Strategies Using Non-Verbal Cues
00:00 -
Effective Negotiation Techniques through Non-Verbal Means
00:00 -
Cases to Study
00:00 -
Success Stories
00:00 -
Stakeholder Communication Analysis
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Negotiation Simulation
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Quiz: True or False
Module 8: Handling Difficult Conversations and Feedback Skills
Learning the art of handling difficult conversations and feedback is a critical skill. This module explores managing challenging discussions using non-verbal techniques, practical examples of resolving tough issues with non-verbal communication, cultivating confidence in addressing sensitive topics, and interpreting non-verbal feedback from stakeholders in different businesses or job profiles.
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Approaching Difficult Conversations
00:00 -
Active Listening Techniques
00:00 -
Managing Challenging Discussions Using Non-Verbal Techniques
00:00 -
Examples of Resolving Tough Issues with Non-Verbal Communication
00:00 -
Cultivating Confidence in Addressing Sensitive Topics
00:00 -
Interpreting Non-Verbal Feedback from Stakeholders
00:00 -
Cases to Studies
00:00 -
Success Stories
00:00 -
Conflict Resolution Analysis
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Delivering Sensitive Feedback Simulation
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Quiz: True or False
Module 9: Non-Verbal Communication in Marketing and Sales
Effective non-verbal communication plays a pivotal role in marketing and sales efforts. This module explores leveraging non-verbal cues in marketing and sales, examples of successful sales pitches using non-verbal techniques, and gaining confidence in marketing and sales presentations.
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Non-Verbal Communication in Marketing Strategies
00:00 -
Creating Positive Client/ Customer Interactions
00:00 -
Sales Techniques Using Non-Verbal Cues
00:00 -
Leveraging Non-Verbal Cues in Marketing and Sales Efforts
00:00 -
Examples of Successful Sales Pitches Using Non-Verbal Techniques
00:00 -
Gaining Confidence in Marketing and Sales Presentations
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Cases to Studies
00:00 -
Success Stories
00:00 -
Sales Presentation Analysis*
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Sales Pitch Simulation
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Quiz: True or False
Module 10: Non-Verbal Leadership and Course Conclusion
In the final module of this course, we explore the critical role of non-verbal communication in leadership and conclude our journey with insights into fostering self-assuredness in leadership roles, stories of successful leaders who excel in non-verbal communication, and a comprehensive course summary with concluding remarks.
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Characteristics of Non-Verbal Leaders
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Demonstrating Leadership through Non-Verbal Communication
00:00 -
Stories of Successful Leaders Who Excel in Non-Verbal Communication
00:00 -
Implementing Non-Verbal Leadership Skills
00:00 -
Course Summary and Concluding Remarks
00:00 -
Cases to Study
00:00 -
Quiz: True or False
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₹100.00
₹500.00
Includes GST
Enrollment validity:
1 day
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LevelBeginner
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Total Enrolled1
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Duration20 hours
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Last Updated19/05/2024
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CertificateCertificate of completion
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Requirements
- • A computer or mobile with internet.
- • Good experience of browsing on computer or mobile.
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Target Audience
- • New or experienced employees
- • Aspiring micro entrepreneurs.
- • Individuals with varying degrees of language proficiency.