Disclaimer/ Privacy Policy/ Terms of Uses

Disclaimer

Effective Date: The Disclaimer is effective and was last updated on 1st December 2022.

The content provided by this website www.livelihoodskills.com, which is a property of AROMANNA NATURALS PVT LTD, here and after to be known as AROMANNA™ Livelihood & Skills Development Initiative, is for informational purposes only. We endeavour to keep the contents updated and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any belief you extend on such information is therefore strictly at your own risk. At the same time, we make all good efforts to maintain, up, and running this website efficiently, however, we will not be accountable for or/and liable for or/and accountable for, the website being temporarily out of function because of any technical issue which is, beyond our control. For detailed information, please refer to our Terms & Conditions, available on this website.

Information and statements regarding possible benefits of certain products are not intended to treat, assure, insure, guarantee, success, or enhance your income. The information provided is not meant to substitute the advice provided by any subject guide, mentor, teacher or/and expert. Do not use the information found on this website to self-test any economic activity or treat economical problem or/and condition. The information provided is not intended to provide any solution or be taken as advice to resolve your economic conditions. If you have and plan to start a new economic venture or resolve your current economic ventur’s issues, please contact any subject expert to guide you on your issues/ new venture. For detailed information, please refer to our Terms & Conditions, available on this website.

In no event will AROMANNA™ be liable for any loss or damage including without limitation, indirect or consequential loss or damage using the products or services, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. LIVELIHOOD SKILLS AND CAPACITY DEVELOPMENT ACADEMY is not responsible for any reaction to any particular ingredient to any customer. If you are uncertain how the products will respond to you or have any kind of sensitivity, always try a sensitivity/patch test. If irritation occurs, discontinue use of the product. Customers with sensitivities to any product should not use it. LIVELIHOOD SKILLS AND CAPACITY DEVELOPMENT ACADEMY never approves any particular review and it does not assure that its product will have similar results to each or all customer. The reviews submitted by our valued customers are limited to options only. Any statement made in reviews by our customers regarding their experiences on using our products and its efficacy or benefits should not be taken as advice. For detailed information, please refer to our Terms & Conditions, available on this website.

There may be third-party links provided on this website for different purposes. These third-party links are not in control of AROMANNA™ Livelihood & Skills Development Initiative over the nature, content, and availability of those sites or products and services provided by these third-party websites. The inclusion of these third party links or websites does not essentially imply any advice or approve the views expressed within them. For detailed information, please refer to our Privacy Policy, available on this website.

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to refuse returns and/or refunds at its sole discretion. Customers who have purchased in bad faith, who has attempted to abuse the goodwill of AROMANNA™ Livelihood & Skills Development Initiative’s refund policy. All refunds will be on the basis of selling price per unit after deducting the shipping and packaging cost of the product. For detailed information, please refer to our Refund Policy, available on this website. 

You admit to using our website which is available “as is”, at your own risk and responsibilities. The content and services available on our website are without warranties, and we also don’t warrant that our website or its contents, materials on pages or functions which are made available to our browsers, customers, suppliers, vendors, or any kind of visitors, are secure, error-free or the website hosting and platform provided by our third party to make our website available for selling of our products or services, are free from viruses or other harmful components which may lead to any consequences. 

In no circumstances, AROMANNA™ Livelihood & Skills Development Initiative or its affiliates, or any of their respective directors or employees, agents, partners, vendors, be liable to you for any type of direct or indirect damages or losses, including but not limited to exemplary or punitive damages, losses including financial losses, or including negligence, developed from uses of our website or its contents or links.

Under any circumstance of violation by you, of any furnished terms, conditions, or policies at our website, you agree to indemnify us and hold us and all our affiliates’ (including respective directors, employees, agents, partners, vendors) safe against any losses, liabilities, claims, and of related expenses including legal fees in any way arising from or related to or in connection with violation of terms, conditions and/or policies by your use of our website including but not limited to any third party claim. 

Privacy Policy

Effective Date: This Privacy Policy is effective and was last updated on 1st December 2022.

Who we are

At AROMANNA™ Livelihood & Skills Development Initiative by AROMANNA™ Naturals Pvt. Ltd., we take the pride in treating our consumer’s rights, the same way we also take pride in our products. We believe every customer is important, and customer service is essential.
The website is operated by AROMANNA™ Livelihood & Skills Development Initiative (“we” or “us”), is committed to carefully preserving the privacy of those who visit the www.livelihoodskills.com site (the “Website”), browse, seek subscriptions, membership, make purchases, carryout transactions for payments. This Privacy Policy carefully applies to information collected on the Website, in email, text, and any other electronic communications between you and AROMANNA™ Livelihood & Skills Development Initiative. This is made a part of and properly incorporated into the Terms of Use, Conditions, and Policies for the Website.  

Coverage of the Policy

This privacy policy (“Policy”) is an electronic record in the form of an electronic contract formed under the Information Technology Act 2000 and the rules described in it. This Policy does not require any physical or digital signature. The terms of this Policy will be effective upon your acceptance of the same by use of this Website and will govern the relationship between you and AROMANNA™ Livelihood & Skills Development Initiative for your use of the Website. This Policy is a legally binding document between you and AROMANNA™ Livelihood & Skills Development Initiative. This Policy does not apply to other Third Party Websites to which we link.

Consent on our Privacy Policy

“Personal Information” as per Information Technology Rules 2011; Personal Information is termed as the information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. For this Policy, the term “Personal Information” shall mean any information you provide to AROMANNA™ Livelihood & Skills Development Initiative and shall include, without limitation your name, your address, your phone number, your e-mail address, your financial information such as debit/credit cards details, UPI details, bank account details, and/or any other payment details.
Your submission of personal and/or specific information through our website is governed by our Privacy Policy. AROMANNA™ Livelihood & Skills Development Initiative insists on the visitors, browsers, customers, suppliers, or anyone who is using this Website, to read the privacy policy carefully to develop a good understanding on our privacy practices and how, when, and why we gather information about our customers and what we do with it. AROMANNA™ Livelihood & Skills Development Initiative may also collect some other information which does not come into the Personal Information category as per Act, such as your Internet Protocol address and the internet service provider, your computer’s operating system, URL of the websites you visited, your unique device ID (including your computer and/or mobile), your browser, etc. If we ask for your additional personal information for any other reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
YOU AGREE THAT YOUR USE OF THE WEBSITE SIGNIFIES YOUR CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS WEBSITE. THIS POLICY SHALL BE DEEMED TO BE INCORPORATED INTO THE TERMS OF USE, CONDITIONS, AND POLICIES OF THE WEBSITE AND SHALL BE READ IN ADDITION TO THE TERMS OF USE, CONDITIONS, AND POLICIES.

How do we collect and use your Personal Information

We collect and receive the following information and data in a variety of ways. We use your information we collect for purposes described in this Privacy Policy or otherwise disclosed to you prior collection. 

We collect your information to provide an efficient, enhanced, and personalized shopping experience. We use your Personal Information to support and enhance your use of the Website, and their features, including without limitation: fulfilling your order, providing customer service, tracking email invitations you send, and otherwise supporting your use of the Website. Information obtained in connection with the Website may be intermingled with and used by us in conjunction with information obtained through sources other than the Website, including both offline and online sources.

When you visit, subscribe or sign up or/and have a membership with AROMANNA™ Livelihood & Skills Development Initiative

If you visit, subscribe to AROMANNA™ Livelihood & Skills Development Initiative, or sign up for membership for AROMANNA™ Livelihood & Skills Development Initiative services, we will ask you for your name, email address, shipping/billing address, telephone/mobile number. Telephone/mobile numbers and email addresses are used to contact you for transnational or marketing purposes. Also, we may notify you about new services or special promotional programs, or send you offers or other information.
We will also use your information to send you alerts about AROMANNA™ Livelihood & Skills Development Initiative products and/or services and/or information that might interest you and match your profile.

When you place an order on the Website

To make a purchase or subscribe to an AROMANNA™ Livelihood & Skills Development Initiative Subscription and/or Membership, you must create an account and provide your name, shipping address, billing address, and telephone/ mobile number. We use this information to process and fulfill your order and to notify you of your order status. When you make any purchase from our Website, our linked third party for payment collection services will seek the information of your debit or credit cards/ net-banking/ UPI or any other mode of payment you are using to make the purchase. AROMANNA™ Livelihood & Skills Development Initiative will use this information only for billing purposes. Further, for your handiness and if allowed by you, AROMANNA™ Livelihood & Skills Development Initiative will save the billing information for your future, in the event you would like to carry out any other transaction on the Website. Such information is maintained by our third party in a secure and safe environment. We insist you, please read their terms of use, conditions, and/or policies before making any transaction on such third-party linked website. If you choose to use the services of such third parties, it indicates that you have read their terms, conditions, and/or policies and agreed to them.
We are also collecting the information related to what you’ve bought (“Purchase History”) and what you’ve stored in your cart for another time (“Saved Items”). We use your Purchase History to provide to you customer service, support, and handle returns. We may also use your Saved Items information to send additional “Nudges” to remind you to purchase the items or to find out what you, and other customers like and improve your overall experience. We may also track your past purchases to provide you with a personalized profile of your shopping history.

When you browse our Website

Our online store is hosted on domainracer.com (“Domainracer”). They provide us with an online e-commerce platform that allows us to sell our products and services to you.
When you are visiting our Website, we will automatically receive and store in log files additional information about your phone or computer and how you use our Website. This information includes your IP address, browser type, device type, your operating system, pages viewed, page elements clicked, and duration and frequency of visits. We collect this information to improve our Website, give you the best possible shopping experience, and gather demographic information about the Website for targeted online marketing purposes. This information also helps us to prevent and detect fraud against you or AROMANNA™ Livelihood & Skills Development Initiative.

When you participate in surveys, competitions, and promotions

Also, when you respond to a contest, survey, questionnaire, or other promotional feature, we may ask you for your name, address, telephone/mobile number and email address, or other Personal Information.
We use your information for enabling you to use our Website, providing you with information about our products and services available on our Website, to facilitate your payments towards your purchases, marketing and business purposes such as research & development of existing and/or new Products and/or Services, improving the contents and illustrations of our Website and troubleshooting any technical or procedural issues on our website to enhance your visit and experience to our Website.

How do we disclose your information

AROMANNA™ Livelihood & Skills Development Initiative will not share or disclose your information to anyone except as described in this Policy. We may disclose your Personal Information in the following ways;

Disclosure to Government Authorities or as required by Law

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to and may disclose your Personal Information in response to any requests from Government authorities and/or statutory authorities, State Government or Govt. of India, in the event of any judicial, administrative, or similar proceeding or order, if required by law or to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the website, rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper, to defend legal against legal claims. AROMANNA™ Livelihood & Skills Development Initiative warrants that such information will be disclosed only under applicable laws and regulations.

Disclosure to Acquirer, Assignee or other Successor

AROMANNA™ Livelihood & Skills Development Initiative also reserve the right to disclose and/or transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) to an acquirer, assignee or other successor entity in connection with a sale, merger, involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy.

Disclosure to Third Party to facilitate payment

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
When you make any purchase from our Website, to make its payment through our Website, we direct you to a payment gateway service provider of its own choice, which may have access to the Personal Information provided by you while making such payments.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we insist that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities located in different jurisdictions than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdictions in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Disclosure to Third Party to operate & supervise our Website, promotions, campaigns and/or events for an enhanced and personalized experience
Certain trusted third parties may be permitted to access your personal information to maintain and operate the Website and provide our services to you. For instance, we may use third parties to host our Website; operate various features available on the Website such as, send emails, analyze data, provide search results and links and assist in fulfilling your orders. We may seek the help of Third Parties to organize, conduct, supervise, and conclude Promotions, Events, and/or Campaigns for us.
In any instance when such a third-party must have access to your Personal Information to perform its services, AROMANNA™ Livelihood & Skills Development Initiative will require the Third Party to enter an agreement that binds the Third Party to the use and disclosure restrictions outlined in this Policy.
Our third parties may also use non-personal information such as the number of daily visitors to our Website, the number of orders of a specific product, and so on. These are aggregated information that does not identify any particular individual, device, or user. We use this information for our internal business research development, sales, and marketing.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

How do we protect your Information

At AROMANNA™ Livelihood & Skills Development Initiative, we are committed to protecting the information we receive from you. Although we all know that, no method of transmission over the Internet or electronic storage is 100% secure, to protect your personal information, we follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed and to ensure that your choices for its intended use are honoured.
Following Govt. guidelines, we exercise great care in handling the way personal data is used and shared, making sure to seek your permission before we collect or store any of your data. If we ask for your personal information for any other reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
Your data is stored through Domainracer’s data storage, databases, and the general Domainracer application. They store your data on a secure server behind a firewall.
We seek support with third-party for all payments related activities on a payment basis. The third-party follows all PCI-DSS requirements and implements additional generally accepted industry standards. If you provide us with your credit card/debit card/ net banking/ UPI or any other mode of payment related to your purchase to be made by you on our Website, the information is encrypted by a third-party using secure socket layer technology (SSL).
We use industry standards, technical, and administrative security measures to keep your personal information confidential. Your Personal Information is stored in password-controlled servers with limited access to employees on a need to know the basis. Please also note that e-mails, messaging and other such means of communication are not encrypted, and therefore we strongly recommend you not to share or communicate any personal or confidential information through these means.
We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, AROMANNA™ Livelihood & Skills Development Initiative cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.
To ensure the safety of your Personal and Non Personal Information, you are recommended not to share your user name and password to use our Website, with anyone; you are solely responsible for maintaining the confidentiality of your user name and password.
If, after opting-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@ livelihoodskills.com

Use of Cookies and/or Tracking Technologies

Our Website uses cookies and other tracking technologies including any proprietary or third-party tracking services. Our Website may pass a “cookie” (a string of information that is sent by a website to be stored on your system’s hard drive, and/or temporarily in your computer’s memory blocks) to monitor the Website usage including, without limitation, to tell the web server that you have returned to a particular page or to provide useful features to simplify your shopping experience when you return to the Website, such as remembering your user name and some other Personal Information.
The Website may use cookies in on-line catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the Website based on your preferences, usage patterns, and/or location.
In addition to cookies, we implement third-party tracking tags and pixels to collect information regarding the interaction with a web page or e-mail. A tracking tag is a snippet of code provided by a third party. A tracking pixel is a transparent graphic image (usually 1-pixel x 1 pixel) that is placed on a web page or e-mail and, in combination with a cookie, allows for the collection of information regarding the use of the web page or viewing of the email that contains the tracking pixel. We use tracking tags and pixels to know when an advertisement has been clicked on or otherwise interacted with, and use that information to determine which advertisements are more appealing to our users. In some cases, we use third-party service providers to help us collect and analyze this information. We may, however, link this automatically-collected information to other information we collect about you, including Personal Information that directly identifies you.
Tracking technologies may record information such as internet domain, hostnames, internet protocol, address, browser software, operating system, etc. along with the date and times at which the Website is accessed.
In the event when any visitor or browser wants to visit, browse, and use our Website without providing any Personal Information about him/her self, he/she may be allowed to do it. However, such visitors or browsers may not be able to access certain services of our Website.

Third-Party and Marketing Partners cookies

AROMANNA™ Livelihood & Skills Development Initiative also works with third-party analytics and/or marketing partner companies that collect information about visitors to our Website and report website trends without directly identifying individual visitors.
These services allow us to have varieties of reports about how visitors interact with our Website and help us to improve our Website and understand how people find and navigate it. We may enable third parties to collect usage analytics about our services. These third parties may place their cookies on your device to collect traffic and activity data to deliver relevant metrics and information to us. We may share such information about our users with them to help improve our services. The collection of this data by these third parties is subject to the third parties’ privacy policies. Except for the use of such technologies by our service providers or other authorized third parties, we do not permit any other third-party content on sites to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your Personal Information.

Opting out of cookies

We at AROMANNA™ Livelihood & Skills Development Initiative appreciate individual choices hence; we have made certain provisions to opt-out option for COOKIES. If you want to decline, block, stop, or remove these cookies, you may visit the settings of your browser. Most of the browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browser to decline cookies. If you do so, however, you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve Personal Information that directly identifies you from your device without your knowledge.

For how long do we retain your information

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Site and App, and for a reasonable time thereafter following our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Accessing and updating your Personal Information and preferences

If you are a registered user and/or member, you may access and update your registration information and your preferences to receive email or other communications from us by logging onto the Website and visiting your account profile page or by sending an email to info@livelihoodskills.com.
If you are not a registered user, you may also send an email to info@livelihoodskills.com.

Opting out from our mailing list

Almost all emails we send may contain information on how to unsubscribe from our mailing list. You may also unsubscribe by sending an email to info@livelihoodskills.com.
We will take commercially realistic steps to apply your opt-out requests on time, but you may still receive communications from us as we route your request. While we make efforts to lodge requests to limit our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably lodge a requested limit.

E-mail Marketing consent and opt-out 

You may be able to sign up to receive emails from AROMANNA™ Livelihood & Skills Development Initiative about our products, services, the status of your order(s), customer support, marketing and promotions campaigns, events, and/or other updates that may be sent using automated e-mail systems. With your permission, we may send you such emails.
You agree that by providing your e-mail ID, you expressly agree to receive such e-mails from us to the e-mail ID you provided. You may opt-out of receiving such emails at any time directly by sending us an opt-out e-mail from your registered e-mail ID.

Text/SMS/Whatsapp Message consent and opt-out 

You may be able to sign up to receive and send text messages from AROMANNA™ Livelihood & Skills Development Initiative about our products, services, the status of your order(s), customer support, tips, and promotions that may be sent using automated dialling systems (“Text Messages”). Message frequency varies per month. Your consent is not required to purchase goods and/or services. You agree that by providing your mobile-phone number, you expressly agree to receive Text Messages from us to the mobile-phone number you provided. You may opt-out of receiving Text Messages at any time directly.
You understand and agree that depending on the terms of your mobile-phone contract, charges may incur for Text Messages. You should check the applicable rates with your mobile service provider. We do not charge you for sending or receiving Text Messages. Data collected from you in connection with this Text Messages service may include your mobile-phone number, your carrier’s name, the date, time, content of your messages, and other information you provide us. We may use this information to contact you and to provide the services you request from us.
Neither AROMANNA™ Livelihood & Skills Development Initiative nor the telecom carriers are responsible or liable for undelivered or delayed messages.

Age of consent, children’s privacy, and parental controls 

By using this site, you represent that you are at least legally adult to use our site or you have given us your consent to allow any of your minor dependents to use this website
Our Website is not intended for persons under the age of legally adult, and we have no intention of collecting or soliciting Personal Information from persons under the age of legally adult. If you are not legally adult, you are not authorized to use this Website. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission.

Links to Third Party or other websites 

This Website may contain links to other or Third-Party websites, including our affiliated or co-branded websites. Other websites may also reference or link to our Website. These “other” websites are not controlled by AROMANNA™ Livelihood & Skills Development Initiative. We encourage our users to be aware when they leave our Website, to read the privacy policies of every website that collects Personal Information. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

Social networking services 

Our Website may combine with social networking services. You recognize that we do not manage such services and are not liable for any manner in which they function. While we may provide you with the ability to utilize such services in association with our Website, we are doing so simply as accommodation and, like you, are relying upon those third-party services to function properly and reasonably. You should be alert that Personal Information which you voluntarily include and transmit online in a publicly accessible blog, social network, or otherwise online may be viewed and used by others. We are unable to manage such uses of your Personal Information, and by using such services you believe the risk that the Personal Information provided by you may be viewed and used by third parties.

Website Terms of Use and Conditions 

Use of this Website is governed by, and subject to, the legal notices contained in our Terms of Use and Conditions. Your use, or access, of this Website, constitutes your agreement to be bound by the provisions mentioned in our Terms of Use and Conditions. IF YOU DO NOT AGREE TO THESE TERMS OF USE AND CONDITIONS, YOU MAY NOT ACCESS OR OTHERWISE USE THE WEBSITE.

Limitation of liability 

AROMANNA™ Livelihood & Skills Development Initiative is not accountable for any violation of security or for any actions or inaction of any third party that receive your Personal Information.
A “Force Majeure Event” shall mean, any occurrence that is beyond the realistic control of AROMANNA™ Livelihood & Skills Development Initiative and shall comprise, without limitation, acts of God, sabotage, fire, flood, explosion, civil disturbance, civil commotion, riots, insurrection, war, acts of Government, strikes, lockouts/ lock-down, industrial action of any kind, computer hacking, unauthorized access to computer data and/or storage devices, computer crashes, breach of security and encryption, and/or any other similar events not within the control of AROMANNA™ Livelihood & Skills Development Initiative and which AROMANNA™ Livelihood & Skills Development Initiative is not able to surmount. Although anything contained in this Policy or elsewhere, AROMANNA™ Livelihood & Skills Development Initiative shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to such Force Majeure Event.

General Terms of Use, Conditions, and Policy 

You may not use our Products for any illegal or unauthorized purpose or any situation which violates any law established by the Government of India or any State Government (including but not limited to logos, button icons, intellectual property rights, or trademark or copyright laws).
Whenever you are asked by our website or you voluntarily upload, post, e-mail, or otherwise make available your data, text, software, sound, graphics ( images/ videos), messages, or other materials (the “User Content”) on  AROMANNA™ Livelihood & Skills Development Initiative’s website, you are entirely responsible for such User Content. This means that all such users, and not we, are entirely or partially liable for all such User Content that has been posted on our website. We do not endorse or control the User Content submitted or posted on our Website and therefore, we do not guarantee the accuracy, integrity, or quality of User Content.
You agree not to counterfeit headers or influence any identifiers to camouflage the origin of any User Content or collect or store personally identifiable data about other users. You also agree, not to stalk or otherwise harass, entrap or harm any individual or entity including minors in any way.
You agree, not to engage in or assist or encourage others to engage in submitting, uploading, posting, emailing, or otherwise making available of such User Content on our website that is invasive to anyone’s privacy, unlawful, harassing, harmful, abusive, libellous, defamatory, derogatory, threatening, vulgar, obscene, pornographic, hateful, and/or racially, ethnically or otherwise objectionable.
You do not have any right to make available (under any law or any contractual or fiduciary relationship), any User Content which is known by you to be false, incorrect, inaccurate, or misleading and/or any such case in which, the User Content infringes any trade secret, patent, trademark, copyright or other proprietary and/or intellectual property rights of any individual or entity.
You agree not to submit, upload, post, e-mail, or otherwise make available any software viruses, unsolicited or unauthorized advertising, solicitation, or promotional material, or any form of “spam.”
You agree not to imitate any individual or entity, or falsely state or otherwise misrepresent your association with any individual or entity.
Intentionally or unintentionally you will not violate any applicable local, state, national or international law.
You understand that by using this Website, you may be exposed to User Content that is offensive, indecent, or objectionable to you. Under no circumstances will we be liable in any way for any such User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content submitted, uploaded, posted, emailed or otherwise made available via this website.
You agree that AROMANNA™ Livelihood & Skills Development Initiative has the right (but not the obligation) in our sole discretion to refuse to post or remove any such User Content and also reserves the right to change, condense, or delete any such User Content.
Without limiting the generality of the foregoing or any other provision of these Terms of Use, Conditions and/or Policies, AROMANNA™ Livelihood & Skills Development Initiative has the right to remove any such User Content that violates these Terms of Use, Conditions and/or Policies or is otherwise objectionable and reserves the right to refuse service without prior notice for any users who violate these Terms, Conditions and/or Policies or infringe the rights of others.

Changes to this Privacy Policy 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Complaint and dispute resolution 

AROMANNA™ Livelihood & Skills Development Initiative uses a self-assessment approach to assure compliance with this Privacy Policy and periodically verifies that the Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the generally accepted industry standards. We encourage interested persons to raise any concerns using the contact information provided below, and we will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of Personal Information following the Law in Enforcement. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our Faridabad based third party dispute resolution provider, in the jurisdiction of Faridabad in the state of Haryana.

Quarries and contact information 

Your visit to our website and submission of any personal details would indicate your acceptance of the terms described in the Privacy Policy. We may, however, from time to time, modify these terms. Your continued use of after any modification would, therefore, indicate your agreement to the new terms reflected.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply have questions or concerns about this Policy and/or want more information on it, contact us at info@livelihoodskills.com.

 

Terms of Uses, Conditions and Policies

Effective Date: These Terms of Uses, Conditions and Policies are effective and was last updated on 01st December 2022

This website www.livelihoodskills.com (“Website”) is owned and operated by AROMANNA NATURALS PVT LTD, a company constituted under The Companies Act 2013, under the law of India. Please refer to the terms “we”, “us” and “our” to AROMANNA™ Livelihood & Skills Development Initiative throughout the Website. Including all information, Products, Services, Subscriptions and/or Membership available from this Website to all users who are browsers, customers, visitors, merchants, suppliers, supporters, members, and/or anyone who is using this Website, (the “Users”) conditioned upon your acceptance of all Terms of Uses, Conditions, and Policies stated here and as amended from time to time. These Terms of Uses, Conditions, and Policies, governs your use of this Website for any offer of Products and/or Services by AROMANNA™ Livelihood & Skills Development Initiative, and/or any purchase of Products and/or Services from this Website.   

These Terms of Use, Conditions, and/or Policies contain an arbitration agreement and class action waiver. Please read them carefully before you start to use this Website since they affect your legal rights. Please read these Terms of Uses, Conditions, and Policies carefully before accessing, browsing, visiting, using, and/or making any purchase from our Website. 

Use of This Website 

For the purpose of these Terms of Use, Conditions and/or Policies, wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to access our Website. By a mere accessing or using this Website, you are acknowledging, without limitation or qualification, to be bound by these Terms of Uses, Conditions, and/or Policies, whether you have read the same or not. Accessing, browsing, or otherwise using this Website indicates your agreement to all the Terms of Use, Conditions, and/or Policies in this agreement. It is your responsibility to ensure that your access to this Website and materials available on/or through this Website are legal in each jurisdiction, in or through which you access or view this Website or such material.  

By accessing, visiting, browsing, purchasing, participating for Subscription Services and/or Membership or using this Website, you agree and acknowledge that you have read, understood, and agreed to be bound and abide by all the Terms of Uses, Conditions, and Policies mentioned in detail, including those additional Terms of Uses, Conditions, and Policies referenced herein and/or available by additional buttons or hyperlinks. If you do not agree to these Terms of Use, Conditions and/or Policies and/or any part of it, you should not use, visit, browse, make a purchase, or access this Website.   

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these or any of the mentioned Terms of Uses, Conditions, and/or Policies. 

Any new aspects which are added to the current Website shall also be subject to the acceptance of the new aspects added in Terms of Use, Conditions, and Policies. You should review the most current version of the same before accessing, using, browsing, and/or making any purchase from this Website. We reserve the right to update, change, or replace all or any part of these Terms of Use, Conditions and/or Policies by posting updates and/or changes to our Website. Any such change, amendment, or replacement of our Terms of Use, Conditions and/or Policies will be effective immediately after it is posted on our Website. It is your responsibility to check this page periodically for changes. Your continued use of, making a purchase, or access to the Website following the posting of any changes constitutes your approval of those changes.  

The Site is only to be used for your personal non-commercial use and information. Your use of the Products, Services and/or features of this Website shall be governed by these Terms of Use, Conditions and Policies along with the Privacy Policy, Shipping Policy, and Cancellation, Refund and Return Policy (together “Policies”) as modified and amended from time to time.   

Our online education site is hosted on domainracer.com. They provide us with the online education platform which allows us to sell our Products & Services to our customers.  

Products or Services 

Our Website offers retailing and/or sale of different products (the “Products”) , services such as Subscriptions, Membership, etc. (the “Services”). By placing orders for the Products, Services, Subscriptions, and/or Membership online through our Website, you agree to the Terms of Uses, Conditions, and Policies set within this Agreement.  

Any participation in Subscription/Membership and/or purchase of Products or Services through our Website is/are subject to Product and/or Services availabilities. Any of the Products or Services published and illustrated on this Website or any of the tasters/samples of that we may provide to you, are for personal use only and depends upon their availability on the Website.  

AROMANNA™ Livelihood & Skills Development Initiative reserves the right, with or without notice, to limit, cancel or reduce the quantities offered on our Website of any such Products, Services and/or suspend, terminate Subscription and/or Membership Services or samples to be sold to any person in India, that we believe, in our sole discretion, may result in the violation of our Terms of Uses, Conditions and/or Policies. We also reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by merchants, distributors, or resellers.  

Similarly, the prices for our Products mentioned on our Website are subject to change, without notice. AROMANNA™ Livelihood & Skills Development Initiative reserves the right, at any time to modify or discontinue the Products, Service, Subscriptions, and/or Membership (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Products, Service, Subscriptions and/or Membership. AROMANNA™ Livelihood & Skills Development Initiative indicates the prices to be displayed for its Products or Services on its Website, in Indian Rupees only. Please note, certain weights, measures, and other descriptions available on our Website for Products or Services are approximate and are provided for convenience purposes only.  

We undertake no obligation to update, amend or clarify information in the Products or the Services or on any related information, including without limitation, pricing descriptions, except as required by law. No specified update or refresh date applied in the Products or Services or on any related information should be taken to indicate that all information in the Products or Services or on any related information has been modified or updated.  

Certain Products or Services may be available exclusively online through the Website. These Products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.  

Applicable Taxes 

If you are making any purchase from us directly or purchasing any Products and/or Services from our Website, your total price will include the price of the product plus any applicable taxes. You agree to pay all applicable Goods & Services Tax; GST, IGST, SGST, CGST based upon your shipping address and/or any other Tax in any form as per norms established by the Government of India and/or any State Government In India, at the time you make any purchase.  

We reserve the right to change, amend, the Taxes for any Product and/or Services as per regulations updated by the Government, as per their schedule.  

Website 

Though, we attempt to be as accurate as possible when describing our Products or Services on our Website and/or any information on our Website and make adequate efforts to ensure the quality, quantity, aroma, designing, packaging, color of the Products and/or services. At our Website, there may be some chances that, a few of the information on our Website or in the Products and/or Services contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery and/or transit times and availability. AROMANNA™ Livelihood & Skills Development Initiative reserves the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Products and/or Services or on any related information is inaccurate at any time without prior notice (including after you have submitted your order.). We are not accountable for any such information made available on this Website is not accurate, complete, or current. The information/material on this site is provided for general information purposes only and should not be taken or used as the only basis for making any decision without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the information/material on this Website is at your own risk. Also, this Website may contain certain historical information which is, necessarily, not current and is provided for your reference only. We reserve the right to modify the information/materials/ contents of this Website at any time, but we have no commitment to update any information on our Website. You are in agreement that it is your accountability to monitor such changes to our site.  

AROMANNA™ Livelihood & Skills Development Initiative also has rights to all trademarks and specific layouts of Web-pages of this Website, including text placement, images and other information.  

We do not warrant that the quality of any Products, Services, Information, or other material purchased or obtained from our Website by you, will meet your expectation, or that any errors in the Products or Service will be corrected, however, except to the extent implied by applicable laws, we do not assure our browsers, users, customers, visitors, etc., the accuracy of such information of the Products/Services and/or, any relevant information and/or other materials/contents available on our Website, are complete, accurate, reliable, updated or flawless.   

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to decline/cancel Services to anyone, at any time, for any reason or has the right to make any amendments to the Website, including adding, editing, terminating, changing, suspending, or discontinuing any feature of the Website including the product description, pricing, promotional contents, availability, etc. at any time, without notice. We may impose new or additional terms of use, conditions, policies, contents, or limits on the use of our Website. You be in agreement to review the terms frequently and your continued access or use of our Website will mean that you are in agreement with any such changes.  

At the same time, you also are in agreement that AROMANNA™ Livelihood & Skills Development Initiative will not be liable to any user including you, any customer, any browser, or any visitor for any amendment, suspension, or discontinuance of any material/content on our Website or for any service, content, feature or product offered through our Website. You are in agreement that from time to time we may eliminate the Products and/or Services for indefinite periods of time or call off the Products and/or Services at any time, without prior notice.  

AROMANNA™ Livelihood & Skills Development Initiative, via its Website, may initiate certain unusual features and functions and/or events for example new marketing strategy, online quiz & contests, promotional offers or discounts, etc. which may be subject to our some additional Terms of Use, Conditions and/or Policies or in lieu of existing Terms of Uses, Conditions and/or Policies. We may also organize such features and functions and/or events in partnership with any Third Party. AROMANNA™ Livelihood & Skills Development Initiative will be notifying such features and functions and/or events along with its additional Terms of Uses, Conditions, and/or Policies, from time to time. Your participation in such features will be subject to your agreement to such additional Terms of Uses, Conditions, and/or Policies.   

AROMANNA™ Livelihood & Skills Development Initiative keeps the right to reject voluntary or unsolicited opinions, suggestions, concepts, feedback, comments, messages, idea, proposals, inquiry, profiles, or any such information whether in association to our Products, Services, Subscriptions and/or Membership, to any new development or establishment within our company, which may be termed as “Concept.” As per our policy with regard to such Concepts, it will be treated as non-proprietary and non-confidential contents. Any such Concepts, ones submitted by you, you hereby grant us the right to consume such Concepts, including without limitation, to utilize, alter, adapt, interpret, publish, distribute, sell or any other activity which may be suitable for the growth of our company, as a part or whole or evolving new ideas out of them in any form such as process, method, establishment, marketing, technology, media, etc.   

In such cases where such Concepts submitted by you in response to our any initiative, features, functions, events and/or request or in any form, related to our Products, Services, Subscriptions and/or Membership, is processed, adapted or utilized to obtain any new process, method, establishment, etc., you be in agreement that, under no obligation to maintain any confidential for such Concept and it will not be returned by us to you or it will not draw any kind of compensation, consideration from us to you, including payment in form of money, reward, award, etc. or any other form of compensation or consideration, for any purpose including without limitation, developing, manufacturing, distributing and marketing Products, Services, Subscriptions and/or Memberships.   

If you submit any Concept, you stand for and assure that you have the full responsibility for the Concepts, including but not limited to, with respect to its legality, including trademark, copyright, intellectual property ownership and at the same time, you also own or control the rights to make such submissions to us. You also assure that the e-mail or any other method you used to submit such Concepts, not false or imitate any person or entity or otherwise mislead us to the origin of any such Concept. You also admit that any of your Concepts or submission will not be abusive, obscene, or unlawful by any established law by Govt. Of India or any State Govt. in India. At any given point of time, AROMANNA™ Livelihood & Skills Development Initiative reserves the right to stop and terminate your ability to submit or post on our Website and/or social media and to remove and/or delete any such contents or Concepts that we deem objectionable. At the same time, you except and be in agreement for such removal and/or deletion and not make any claim from/against us for the removal and/or deletion of your contents or concepts. You agree to indemnify us for all the claims arising from or in connection with any claims to any rights in any such Concepts, also for any damages derived from any such Concept.  

Proprietary Rights 

AROMANNA™ Livelihood & Skills Development Initiative has Proprietary & Trade Mark rights and trade secrets in the Products, Services, Subscriptions, Membership, and/or its Website. You are in agreement that the content comprising materials, text, images, videos, graphics, trademarks, logos, button icons, audio, video, software, and other elements available on the Website (other than the contents submitted by Members) , are the property of AROMANNA™ Livelihood & Skills Development Initiative, our third-party partners or our licensors/partners and are protected international copyright, trademark and/or other intellectual property or proprietary rights and laws. These Terms of Use, Conditions, and/or Policies permit you to use the Website for your personal, non-commercial use only.   

You also are in agreement not to distribute copy, reproduce, resell, publish, adapt, edit, modify, or create derivative works from any content and/or materials on the Website. If you do so in breach of the Terms, Conditions, and/or Policies, your right to use the Website will be terminated immediately and you will be bound at our option, return or destroy any copies of such materials you have made.  

Third-Party Linked Websites 

At our Website, as and when required, we may propose different options to you with access to some third-party links over which, we do not monitor nor do we have any controls or input. Links appearing from or to, on this Website which is further termed as ‘Third Party Linked Website’ are for visitors, browsers, customers, and/or user’s convenience only.   

There are some contents, materials, products, and/or services available on our Website via third party links, which includes online facilities and/or offline facilities. Such contents of these third parties, the third parties named therein, or their products and/or services are exclusively based on their own Terms of Use, Conditions, and Policies to use their products and/or services.   

Such third-party links may contain in advertisements, including banner advertisements and sponsored links and also the payment gateway. Links from our Website may direct you to Third-Party Linked Websites that are not affiliated with us. AROMANNA™ Livelihood & Skills Development Initiative does not review, endorse, approve or control, and are not responsible for any consequences developed by the use of such Third Party Linked Website.  

You are in agreement that, your content (including your personal information), may be transferred unencrypted and involve transmissions over various networks and/or changes to conform and adapt to technical requirements of connecting networks or devices.   

You also are in agreement that we provide access to such links “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.   

AROMANNA™ Livelihood & Skills Development Initiative is not responsible for examining or evaluating the content, accuracy, or safety of your information and we do not warrant and will not have any liability or responsibility for any third-party materials, transactions, products, services of Third Parties. We shall have no liability whatsoever arising from or relating to your use of optional Third-Party Linked Website. Any use by you of optional links offered through Third Party Linked Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which these links are provided by the relevant Third Party Linked Websites providers. AROMANNA™ Livelihood & Skills Development Initiative is not accountable, liable and/or responsible to you, for any harm, damages, or consequences, including financial loses, caused in connection with these Third-Party Linked websites and related to the purchase or use of materials, goods, services, resources, content, or any other transactions made in connection with any Third Party Linked Website. It’s your sole responsibility to examine, evaluate and review their terms, conditions, and policies of all the third-party Websites, their pages, including off-Website, or any other Website you may visit from the Third Party Linked Website. Please review carefully the Third-Party Linked Website’s terms, conditions, and policies including their privacy policies and practices, and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding Third-Party Linked Website products should be directed to the third-party only.  

In the future also, we may offer new Products and/or Services through these Websites. Such new Products and/or Services shall also be subject tour Terms, Conditions, and Policies.

User’s Age Restrictions  

Our Website is available to registered and unregistered users who are 18 years old or greater than 18 years who have not been suspended or removed by AROMANNA™ Livelihood & Skills Development Initiative for any reason.   

You must be 18 years old in order to make any browsing, purchase from our Website. By agreeing to these Terms, Conditions and/or Policies, you indicate that you are at least 18 years old or at the age of majority as per your State Govt. or Govt. of India. If you are under 18 years old, then you should not make any browsing and/or purchase from our Website. If any of your minor dependent visits and/or browses and/or make any purchase from our Website, it will be considered that, you have given us your consent to allow your minor dependent to use this Website (in such conditions, any case of breakage or mishandling at our Website, AROMANNA™ Livelihood & Skills Development Initiative preserves its right to recompense the losses from parents of the minor).  

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to revoke your ability to access its Products, Services, Subscriptions, and/or Membership offered on our Website for any reason without notice, around your being minor.  

Subscription, Membership, Registration, and Passwords 

Subscriptions  

AROMANNA™ Livelihood & Skills Development Initiative may offer different Subscription types including daily, monthly, quarterly or annual Subscriptions which may be on payments basis or free of cost, as described on the Website, from time to time.   

Membership, Registration, and Passwords 

AROMANNA™ Livelihood & Skills Development Initiative may offer Membership Services to all those visitors, browsers, customers, or whoever is visiting our Website with prescribed terms and conditions mentioned on our Website. For accessing certain Services, schemes, deals or making any purchase of certain Products from our Website,   

The visitors, customers, browsers, or anyone who is visiting our Website, will be required to register and create a privileged member’s account along with login ID and security codes and/or password, at our Website and submit some specific information for registering as a privileged member at our privileged member’s account at our Website.   

All information about you must be truthful, and you should not use any aliases or other means to mask your true identity. For detailed information and understanding on how we use your specific information collected from you, please read our Privacy Policy.  

Any such login ID and/or password and/or access codes provided by you, it’s your responsibility to safeguard the login ID and/or password and/or access codes, at all times and you will be solely liable for any use, misuse or unauthorized use of the Website under such login ID or /and access codes and/or passwords. You agree to notify us immediately of any unauthorized access to or privileged account and/or use of your login ID and/or password or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your login ID and/or access codes and/or passwords or other personal information. 

AROMANNA™ Livelihood & Skills Development Initiative grants you a personal, limited, non-transferable, non-exclusive privileged Membership Subscription to access and use the Website along with different schemes and/or deals promoted for our privileged members at different times which is governed by our Terms, Conditions, and Policies.  

AROMANNA™ Livelihood & Skills Development Initiative has the right to disable/delete/ suspend your login ID and/or access code and/or password and/or other identifiers, whether chosen by you or provided by us, at any time with or without notice, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these our Terms, Conditions and/or Privacy Policy.  

Offers and Schemes

AROMANNA may offer different discounts or/and schemes to its valued customers. The duration of such offers or schemes may be limited to certain time period which will be mentioned at the time of announcement of such offers or schemes. Any such offer or scheme is limited to the availability of products which have been put on offer. Products sold under offers and schemes are not returnable, replaceable, exchangeable or reimbursable. One such offer is mentioned as under;

Automatic Renewals 

All such Subscriptions and/or Membership Products or Services available at our Website are subject to automatic renewal, either on a payment basis or free of cost.   

If you have opted for automatic renewal of your Subscriptions or Membership which are available on our Website on a payment basis, you have expressly agreed for your credit card to be charged on a recurring basis, and agreed to the amount of the recurring charges. AROMANNA™ Livelihood & Skills Development Initiative may submit periodic charges as per your payment mode choice without further authorization from you until you provide prior notice at any time that you wish to terminate this authorization or to change your payment methods, on a recurring basis and you also agree to the amount of the recurring charges. You agree that such notice will not affect charges submitted before AROMANNA™ Livelihood & Skills Development Initiative, reasonably could act. Information on how to cancel is described below.  

At the end of each Prepaid Subscription or Membership term where advance payment is required, your Subscription or Membership will be automatically extended for another term of your choice, of the applicable length of service and your payment method will automatically be charged the applicable advance payment towards renewal fee at the then-current renewal rates until you cancel your Subscription or Membership renewal.  

Cancellation of Subscription, Membership, registration 

To cancel your Subscription, Membership, or registration at any time, you may send us a message at info@livelihoodskills.comand we will do it for you within a certain timeline as per our available schedule.   

Prohibited Uses  

In addition to other prohibitions as set forth in the Terms, Conditions and/or Policies, you are prohibited from using the site or its content: for any unlawful purpose and/or to solicit others to perform or participate in any unlawful acts and/or to violate any State Govt. law/regulations, law/regulations established by Govt. of India and/or any international laws/ regulations and/or to infringe upon or violate our intellectual property rights or the intellectual property rights of our Third Party Partners and/or to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability and/or to submit false or misleading information and/or to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and/or to collect or track the personal information of others and/or to spam, phish, pretext, spider, crawl, or scrape and/or use robots, data mining techniques or other automated devices or programs to catalogue, download, manipulate or otherwise reproduce, store or distribute content available on our Website, or for any obscene and/or immoral purpose and/or to interfere with and/or circumvent the security features of the Website.   

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to terminate your use of the Services for violating any of the prohibited uses.  

Severability  

In the event that any provision of these Terms of Use, Conditions and/or Policies is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, Conditions and/or Policies, such determination shall not affect the validity and enforce-ability of any other remaining provisions.  

Privacy Policy 

The Privacy Policy has been defined in a separate hyperlink.  Please refer to the Privacy Policy Page.

Online Shopping Policy 

Placing an Order 

If you are wishing to place an order for any of our Products, Services, or Membership available on our Website, you signify that such Products, Services or Membership ordered will be used only in a lawful manner.   

AROMANNA™ Livelihood & Skills Development Initiative reserves the right, with or without prior notice, to limit the available quantity of or discontinue any product or service or Membership. AROMANNA™ Livelihood & Skills Development Initiative may impose new Terms of Use, Conditions, and/or Policies on the honoring of any Membership or sale coupon, coupon code, promotional code, or any other related promotion. AROMANNA™ Livelihood & Skills Development Initiative may suspend and/or terminate any visitor, browser, customer, member, or anyone who is visiting the Website, from making or completing any or all Transactions and refuse to provide any such user with any product, Services or Membership at any time without prior notice.  

All descriptions, images, videos, graphics, references, features, content, specifications, and prices of our Products and Services described or promoted on our Website are subject to change at any time without prior notice. Any product or service made available on our Website for our visitors, customers, buyers, members, browsers, etc. does not imply or warrant that these Products or Services will be available. It is your accountability to ascertain and obey all applicable locals, state, national and international laws related to the sale and/or purchase and/or use of such Products and Services.   

You admit that by placing an order on our Website, you are entering into a binding agreement/contract with AROMANNA™ Livelihood & Skills Development Initiative and admit to paying all charges that may be incurred by you and/or on your behalf through our Website, at the mentioned prices in effect when such charges are incurred including, without limitation, all delivery, shipping and/or handling charges. In addition, you remain accountable for any local, state, or national taxes established by the Government of India and/or any State Government that may be applicable to your Transactions.  

Payments Policy 

AROMANNA™ Livelihood & Skills Development Initiative insists you read its Payments Policy with utmost care to understand the processes on how to make a successful purchase of our Products or Services, from our Website.  

If you desire to buy any product or service made available through AROMANNA™ Livelihood & Skills Development Initiative’s Website (the “Transaction”), you will be asked to submit certain specific information applicable to your Transaction including, without limitation, your credit/debit card numbers, the expiry date of the cards, details of UPI or any other payment mode available on our Website and selected by you, your exact billing and shipping address.   

You assure, represent, and warrant that you have all the legal rights to use any such credit card/debit card/UPI or any other payment modes used in relation to any Transaction. By submitting such information, you permit AROMANNA™ Livelihood & Skills Development Initiative the right to provide such information to third parties for purposes of facilitating the completion of your Transactions initiated by you and/or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any such Transaction.  

Shipping & Delivery Policy 

AROMANNA™ Livelihood & Skills Development Initiative ships and serves only in India.  

Anticipated Shipping & Delivery Cost per Order  

If the amount of your single order is equal to or greater than Rs 750, it will be eligible for free shipping. Orders lower than Rs 750 will be shipped as per the appropriate charges stated in the product details.  

Anticipated Shipping & Delivery Time per Order  

You agree to provide the current, complete, and accurate mailing address for courier Services along with established nearest landmark, email ID, and phone number, for all purchases made at our store. You agree to promptly update your information, including your email address and phone number so that we can complete your purchase and successful delivery, in addition, to contact you as needed.  

Ones your order is placed and payment is confirmed, your order is shipped within two business days of the date of purchase (which is usually done in one day) by our third-party private courier partners. The orders will be shipped to you by these third-party courier partners only. We try to keep your courier cost as low as possible and select the courier company accordingly. Different courier partners have different delivery schedules. Ones the shipping is done, generally, our courier partners may take 7-8 business days to deliver the shipment, depending upon shipping location, courier partners, and in the event where billing and shipping address is different. The courier partners deliver the shipments between 9 AM to 8 PM, and some of them may require your signature and/or view identity cards for verification purposes only and you have to comply with their terms and conditions which are mentioned on their websites. You may access their website for more detailed information.  

If you have placed an order with multiple products, please note that your products may deliver in multiple shipments with a different delivery schedule. The schedule may be accessed by the shipment tracking number provided to you by e-mail and/or SMS.   

Please note that this is a guide only, and does not include any processing time upon arrival at the destination. The anticipated delivery times are indicative, and, on various occasions, there might be some unpreventable delays beyond our control. We will try to keep you informed in case of any delays. If in any such conditions, your order has not reached you by the expected delivery date, please write to us at info@livelihoodskills.comand we will try our best to resolve your issues. Please also note that there may be expected delays at a certain location across India, due to Corona Virus Outbreak.  

Shipment Tracking 

Once your order has been dispatched, you will receive an e-mail with the details of the tracking number and the courier company that is processing your order. You can track the status of your package 24 hours after your order is dispatched, from our warehouse.  

Order Cancellations, Returns & Refunds Policy  

We want you to be completely satisfied with your purchase from AROMANNA™ Livelihood & Skills Development Initiative. If you are not satisfied with your purchase, you are welcome to return those products which are eligible for return, refund & cancellations.   

Please note; we do not exchange any sold product.  

Cancellations, Return & refund 

You can cancel your order only within 2 days, which means, before the shipment of your order placed, by writing us at info@livelihoodskills.com, to request the cancellation. You will not be able to cancel your order by yourself on the website, ones the shipment is done.  

AROMANNA™ Livelihood & Skills Development Initiative reserves the right to verify and/or cancel any order without any pre-confirmation by the customer at any time, which may include any written confirmation from the customer.   

Not all, only some of our products are eligible for return and refund and there are some products that are not eligible for any returns or refunds because of their nature of uses. The same has been mentioned on the product pages. If your product is eligible for return or if the product you received is faulty, you may write to us at info@livelihoodskills.com along with photos of the product, within 2 days of delivery, to request return & refund, provided the product is not opened, not used, in its original packaging and sealed conditions. Please note, we do not refund any courier or postage cost also, the return courier or postage cost will be deducted from the total refund amount. If you receive a different product other than your ordered one, we will refund the full amount without deducting any courier cost.  

Such orders which are eligible for return and refund and canceled prior to shipment are refunded at no cost. If it is a prepaid order, you may cancel and/or return and seek a full refund or part refund of your payment for the products which are eligible for cancellation, return and refund before shipment is made. If it is a part refund, the courier cost will be adjusted as per the number of products your order has and shipment details mentioned on the product pages.  

If in any eligible cancellation, return and/or refund condition makes your order value below Rs 750, AROMANNA reserves the right to withdraw free shipping of your order and add shipping costs as per conditions mentioned on the product pages from your order. 

Please note; there is no refund or exchange on sale items. 

How to proceed for returns 

To return your product or order, please make a new & secure package by putting in the products in its original packaging as mentioned above and place a return request at info@livelihoodskills.com. Ones you request to return a part or full order via email is received, we will verify it. After verification, if your request to return is qualified, we will send you a return confirmation along with the exact refund amount and a return label (with return address details) which you can paste on the return package. Post return confirmation, a pick up will be organized within 7-8 business days from the date of a return request is made and our courier partners will come to your address (the original address which was mentioned at the time of purchase) to pick up the product to be returned. Ones the pickup is done and the product reaches to our warehouse, our quality control team will examine the product and its original packaging. If the product passes their quality check standards, a refund is initiated and an update email will be sent to your email ID.  

If your order qualifies cancellation and/or return, its refunds will be made to the bank account/credit/ debit card/wallet, etc. where the payment was originally made from. If there is any cash on delivery refund, the customers will be required to provide bank details where they would like to receive a refund. Please note that whatever the condition may be, we do not make any refund in cash.  

Usually, the processing time for return and refund is 30 days from the date of receipt of returned products at our warehouse however, we try to minimize this duration as much less as we can.  

Limitation of Liability and Indemnity 

We do not guarantee, represent, or warrant that your use of our Products and/or Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Products or Services will be accurate or reliable.  

You expressly are in agreement that your use of, or inability to use, the Products and/or Service is at your sole risk. Service and all Products and/or Services delivered to you through the Website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant-ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall AROMANNA™ Livelihood & Skills Development Initiative, our directors, officers, employees, affiliates, third parties, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of personal and/or general data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Products and/or Services procured using the Website, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Products and/or Services or any content (or product) posted, transmitted, or otherwise made available via this Website, even if advised of their possibility.   

All the visitors and/or customers of our Website agree to indemnify, defend and hold harmless AROMANNA™ Livelihood & Skills Development Initiative and our subsidiaries, affiliates, partners, employees and/or staff, directors, agents, service providers, suppliers, and interns, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, Conditions, and Policies or the documents they incorporate by reference or your violation of any law or the rights of a third-party.  

LIMITATION OF LIABILITY AND INDEMNITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF LIVELIHOOD SKILLS AND CAPACITY DEVELOPMENT ACADEMY, ITS AFFILIATES, SUPPLIERS OR THIRD PARTY PARTNERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCTS AND/OR SERVICES DURING THE THREE (3) MONTHS PRIOR TO SUCH CLAIM. 

Termination of These Terms of Use, Conditions, and/or Policies are effective unless and until terminated by either you or AROMANNA™ Livelihood & Skills Development Initiative. You may terminate these Terms of Use, Conditions and/or Policies at any time by notifying us that you no longer desire to use our Products and/or Services, or when you stop using our Website.  

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.  

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, Conditions and/or Policies, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).  

Entire Engagement  

The failure of AROMANNA™ Livelihood & Skills Development Initiative to exercise or enforce any right or provision of these Terms of Use, Conditions, and/or Policies shall not constitute a waiver of such right or provision. These Terms of Use, Conditions and/or Policies and/or any policies or operating rules posted by us on this Website or in respect to Terms of Use, Conditions and/or Policies constitutes the entire agreement and understanding between you and AROMANNA™ Livelihood & Skills Development Initiative and govern your use of the Products and/or Services, superseding any prior or contemporary agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms, Conditions and/or Policies). Any ambiguities in the interpretation of these Terms of Use, Conditions and/or Policies shall not be construed against the drafting party.   

Additional Disclaimer  

Information and statements regarding possible health-related benefits of certain ingredients are not intended to diagnose, treat, cure, or prevent any disease. The information provided is not meant to substitute the advice provided by your personal health professional. Do not use the information found within this Website to self-diagnose any medical conditions or treat any health problems or diseases. The information provided is not intended to prescribe or be taken as medical advice.  

Disputes & Governing Law 

Any dispute relating in any way to your visit to, or use of, the Website, to the Products and/or Services you purchase through this Website (including a Subscription and/or Membership), or to your relationship to AROMANNA™ Livelihood & Skills Development Initiative (“Claims”) shall be exclusively submitted to confidential and binding arbitration in Faridabad, in the state of Haryana (India). YOU SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS OR TO ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. 

These Terms, Conditions, and Policies of Services and/or any separate agreements whereby we provide you Services from, if there is any dispute about using our Products, Services and/or Website, you by using this Website, agree that the dispute will be governed by the laws of the Republic of India without regard to its conflict-of-law provisions. You also agree to personal jurisdiction by and venue in Faridabad, in the state of Haryana, India.  

Contact Information  

Questions about our Terms of Use, Conditions and/or Policies should be sent to us at  

info@livelihoodskills.com

Shipping and Delivery Policy

Effective Date: This Shipping and Delivery Policy is effective and was last updated on 1st December 2022

AROMANNA™ Livelihood & Skills Development Initiative ships and serves, only in India.
Anticipated Shipping & Delivery Cost per Order

If the amount of your particular order is equivalent to or greater than proposed price, it will be eligible for free shipping. Orders lower than proposed price will be shipped as per the appropriate charges stated in the product details. 

Anticipated Shipping & Delivery Time per Order

You agree to provide the current, complete, and accurate mailing address for courier services along with established nearest landmark, email ID, and phone number, for all purchases made at our store. You agree to promptly update your information, including your email address and phone number so that we can complete your purchase and successful delivery, also, to contact you as needed.

Ones your order is placed and payment is confirmed, your order is shipped within two business days of the date of purchase (which is ordinarily done in one day) by our third-party private courier partners. The orders will be dispatched to you by these third-party courier partners only. We try to keep your courier cost as low as possible and select the best courier company accordingly. Different courier partners have different delivery schedules. Ones the shipping is done, generally, our courier partners may take 7-8 business days to deliver the shipment, depending upon shipping location, courier partners, geographical political/social unrest and in the event where billing and shipping address is different. The courier partners deliver the shipments between 9 AM to 8 PM and some of them may require your signature and/or view identity cards for verification purposes only and you have to comply with their terms and conditions mentioned on their websites. You may navigate their website for more comprehensive information.

If you have placed an order with multiple products, please note that your products may deliver in multiple shipments with a different delivery schedule. The schedule may be accessed by the shipment tracking number provided to you by e-mail and/or SMS/or whatsapp. 

Please note that this is a guide only, and does not include any processing time upon arrival at the destination. The anticipated delivery times are indicative, and, on various occasions, there might be some unpreventable delays beyond our control. We will try to keep you informed in case of any delays. If in any such conditions, your order has not reached you by the expected delivery date, please write to us at info@livelihoodskills.com and we will prove our best to resolve your issues. Please additionally note that there may be expected delays at certain locations across India, due to Novel Corona Virus Outbreak. 

Shipment Tracking

Once your order has been promptly dispatched, you may login to your customer account to track your shipment by the tracking number and the courier company that is processing your order mentioned on your dashboard. You can properly track the status of your package, 24 hours after your order is dispatched from our warehouse. 

Cancellations, Returns & Refunds Policy

Effective Date: This Order Cancellations, Returns & Refunds Policy is effective and was last updated on 1st December 2022.

We want you to be completely satisfied with your purchase from AROMANNA™ Livelihood & Skills Development Initiative. If you are not satisfied with your purchase, you are welcome to return those eligible products for return, refund & cancellations.

Cancellations

You can cancel your order only within 2 days, which means, before the shipment of your order placed, by writing us at info@livelihoodskills.com, to request the cancellation. You will not be able to cancel your order by yourself on the website, ones the shipment is done.
AROMANNA™ Livelihood & Skills Development Initiative reserves the right to verify and/or cancel any order without any pre-confirmation by the customer at any time, which may include any written confirmation from the customer.

Return & refund

Not wholly, only some of our products are eligible for return and refund and there are some products that are not eligible for any returns or refunds because of their nature of uses. The same has been mentioned on the product pages. If your product is eligible for return or if the product you received is defective, you may write to us at info@livelihoodskills.com along with photos of the product, within 2 days of delivery, to request return & refund, provided the product is not opened, not used, in its original packaging and sealed conditions. Please note, we do not refund any courier or postage cost also, the return courier or postage cost will be deducted from the total refund amount. If you receive a different product other than your ordered one, we will refund the full amount without deducting any courier cost.
Such eligible orders for return and refund and cancelled prior to shipment are refunded at no cost. If it is a prepaid order, you may cancel and /or return and seek a full refund or part refund of your payment for the eligible products for cancellation, return and refund before shipment is made. If it is a part refund, the courier cost will be adjusted as per the number of products your order has and shipment details mentioned on the product pages.
If in any eligible cancellation, return and/or refund condition makes your order value below Rs 1200, AROMANNA reserves the right to withdraw free shipping of your order and add shipping costs as per conditions mentioned on the product pages from your order.

How to proceed for returns

To return your product or order, please make a new & secure package by putting in the products in its original packaging as mentioned above and place a return request at info@livelihoodskills.com. Ones you request to return a part or full order via email is received, we will verify it. After verification, if your request to return is qualified, we will send you a return confirmation along with the exact refund amount and a return label (with return address details) which you can paste on the return package. Post return confirmation, a pickup will be organized within 7-8 business days from the date of a return request is made and our courier partners will come to your address (the original address which was mentioned at the time of purchase) to pick up the product to be returned. Ones the pickup is done and the product reaches to our warehouse, our quality control team will examine the product and its original packaging. If the product passes their quality check standards, a refund is initiated and an update email will be sent to your email ID.
If your order qualifies cancellation and/or return, its refunds will be made to the bank account/ credit/ debit card/ wallet, etc where the payment was originally made from. If there is any cash on delivery refund, the customers will be required to provide bank details where they would like to receive a refund. Please note that whatever the condition may be, we do not make any refund in cash.
Usually, the processing time for return and refund is 30 days from the date of receipt of returned products at our warehouse however, we try to minimize this duration as much less as we can.

Please Note;

1. There is no refund or exchange on sale items.
2. Whatever the condition may be, we do not make any refund in cash.
3. We do not exchange any sold products.